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Search by Solution Number

You need to use the search box at the very top of the screen to search by solution number.

Example:

You need to create a login for a new staff member in WorkFlows. You've done this before and have noted the solution number that contains the instructions you need as "5062".

Search by Solution Number Screenshot

Search by Solution Title

You can use the search box at the very top of the screen to search by solution title, if you know the exact title.

Example:

You need to create a login for a new staff member in WorkFlows. You've done this before and have noted the solution title contains the phrase "Staff User ID".

Search by Solution Number Screenshot

Search Solutions by Keywords

You need to use the search box in the "Browse" section to do a keyword search..

Example:

You need to create a login for a new staff member in WorkFlows. You've never done this, but are fairly certain the solution would contain the words "user ID". After entering your search terms, hit enter, and browse through the hitlist. Click the title of the appropriate solution. If you don't find the solution you are looking for, try some different keywords.

Search by Solution Number Screenshot

Browse by Category

You can also browse by category to discover the solutions available. Open the drop-down menu in the "Browse" area, scroll through the categories available, and highlight the one you want.

Once the page refreshes, you can browse through the solutions in the hitlist or do a keyword search within the filtered list.

Search by Solution Number Screenshot