We support the library technology and resources secured by our members through LOUIS. We troubleshoot issues through incident reporting, remote support sessions, and personalized visits, we publish and maintain a knowledge base of solutions, and we offer customization services to promote positive user experiences.
We negotiate the cost of library technology and resources. We maximize the purchasing power of our members to ensure we provide the best possible return on the State's and our members' investments. LOUIS has provided more than $340 million in cost savings since 1992.
We offer a number of professional development opportunities for our members. These opportunities include a webinar training series, faciliated vendor-led trainings, sharing sessions, and an annual users conference