Conference Sessions

Session One

Thursday, September 13
11:15 AM - 12:00 PM

Room 322
Beyond Equity and Diversity: Inclusion in the Library
Megan Lowe (ULM), Benjamin Bell (Southeastern), and Sarah Sims (LSU)

The ALA describes equity, diversity, and inclusion as the fundamental values of the organization and its members, identifying diversity as one of its Key Action Areas. To that end, the ALA employs a social justice framework "to ensure the inclusion of diverse perspectives within our profession and association." This is all well and good, but how does that assertion apply to patrons? And how does it translate to practice for both the profession and our patrons? How do we as librarians advocate for our patrons and within our professional practice with specific emphasis on inclusion? This panel discussion will tackle various dimensions of the topic of inclusion, sharing insights from the New Orleans Information Literacy Collective's summer conference (which will focus on this same topic).

Room 324
Speed Geeking: Find Your Match with LSU Libraries
Emily Frank, Andrea Hebert, and Rebecca Kelley (LSU)

Looking for a novel way to engage with graduate students? LSU librarians have launched and contributed to events using the speed geeking model. Playing off the speed dating concept where participants meet a large number of eligible singles at once and quickly connect with potential partners, this model exposes participants to a variety of services and resources in a fast-paced and fun atmosphere. Targeting new graduate students, librarians hosted the event Speed Geeking: Find Your Match with LSU Libraries. Participants visited tables for brief introductions to resources relevant to graduate students. Participants received a "little black book" handout and were encouraged to note resources they would want to revisit. Additionally, librarians have been invited to collaborate with campus partners in similar speed geeking events to introduce LSU faculty and graduate teaching assistants to instructional techniques and technology tools. Participating in multiple events, librarians have promoted special projects and resources that support teaching and demonstrated their role as a partner in supporting teaching and learning. This approach has relatively low overhead and requires only moderate upfront investment that can be scaled depending on access to programming funds. Additionally, graduate students and instructors may find it easier to fit a speed geeking event into their schedule than traditional professional development programming. This presentation will discuss designing a speed geeking event, working with collaborators outside of the library, assessing the program, strategies for including distance learners and instructors, and challenges.

Room 326
Taking Enterprise Out of the Box: Customizing, Configuring, Creating
Timothy Osteen (BPCC), David Comeaux (LSU), Jodi Duet (Fletcher), Laurie Vanderbrook (ULL), Natalie Palermo (LSU Law), Darren MacLennan (SOWELA), Sarah Mazur (BPCC), and Marcy Stevens (LOUIS)

SirsiDynix's Enterprise interface is now active for all LOUIS libraries, so there must be plenty of questions, ideas, and concerns about the ways libraries can use this new and powerful discovery tool to improve their own search experiences. This session provides an opportunity to learn about some of the things that LOUIS libraries have been doing to take Enterprise beyond the out-of-the-box default settings to create unique, customized solutions. This session is for anyone who uses or teaches others how to use their library's catalog; anyone who works in system administration, cataloging, electronic resources, reference, or circulation. Join a panel of experienced Enterprise users to learn what you can do with your library's Enterprise set-up. Part presentation, part roundtable discussion, this session will provide all users with an opportunity to ask questions, share ideas, and learn more about using Enterprise effectively.

Room 327
OCLC Tipasa
Tony Melvyn (OCLC)

No single library can hold every item its users may need, so libraries rely on the OCLC resource sharing network to lend and borrow resources locally, in groups, and around the world. We make it easier for libraries to support one another and their users, no matter what resource is requested. Tipasa is a new ILL management system for individual libraries to share and obtain materials through different resources and systems as well as to provide an exceptional experience for the patron. You can meet your users' needs without heavy IT support, server management or extensive configuration and training. During this session, Tony Melvyn will provide an overview of Tipasa, update you on product development and phases, review some frequently asked questions and present opportunities for you to get involved with the project.

Session Two

Thursday, September 13
1:00 - 1:45 PM

Room 322
We Know what OERs are, but How Can Libraries Be a Part of OER Adoptions?
Maragret Keller and Kim Roberts (NTCC)

In the 2017/2018 fiscal year, Northshore Technical Community College received grants from LCTCS and the Board of Regents/Northwestern University. The main goals were to: find open resources, develop OER courses and prepare them for sharing with LCTCS colleges system-wide. Margaret Keller, Director of Library Services, and Kimberly Roberts, NTCC Grant Coordinator, and an online instructor, partnered with six faculty to create four OER courses, with three taught in the spring of 2018 and one scheduled to be taught in the fall 2018 semester. Mrs. Keller and Dr. Roberts will share the knowledge and experience gained from the implementation of these two grants and provide an OER toolbox that can be used by librarians in either implementing or assisting in creating OER courses.

Room 324
Not JUST Dogs: How Programming Helps Academic Libraries Build Support, Engage Students, and Foster a Sense of Community While Having Fun
Randa Lopez Morgan (LSU)

Programming in an academic library can be extremely difficult. It can cost money, time, and resources. Many fear the myth that programming will lead students to think that the only thing Libraries can do is provide a place for pet therapy. However, with our ongoing fiscal issues, student buy-in is one thing we can't do without. In this presentation, I will discuss how libraries benefit from programs, how we can use programs to engage our students and how programming fosters a sense of community, that can, in turn, lead to buy-in from our students. I will also discuss the public library programming model and how we can adapt it to fit the needs of academic libraries. Programming not only brings students anxiety relief and small moments of happiness but it will also help shape the libraries of the future.

Room 326
Troubleshooting 101: A Guide to Troubleshooting Electronic Resources
Jaime Barrilleaux and Lisa Stigall (LOUIS)

The LOUIS Team often assists libraries in troubleshooting access issues with electronic resources. Sometimes there is a simple solution AND sometimes the solutions are more complex and require vendor intervention. This session will provide an overview on how to go about RESOLVING issues, including common error messages and what they mean, first steps you can take to get started, and what documentation to provide those assisting you. Lisa and Jaime will highlight case studies from support tickets, questions posted to discussion lists, and audience participation!

Room 327
The Hotel Bentley in the News: Tracing the History of a Landmark through the Digitizing Louisiana Newspapers Project
Marty Miller and Rebecca Kelley (LSU)

The Hotel Bentley in Alexandria, Louisiana is a striking example of an turn of the century luxury hotel. It is notable not only for its striking structure and luxurious interior design, but also for its role in local and national historic events, many of which were documented in local newspapers. This presentation will focus on contemporary accounts of the hotel found in the Digitizing Louisiana Newspapers Project (DLNP), as well as other primary sources, to reconstruct the Hotel's vibrant history through the WW II era.

Session Three

Thursday, September 13
2:00 - 2:45 PM

Room 322
We See What You Did There (And We Liked It)
Megan Lowe and Thomas Hoover (ULM)

In our efforts to (1) better align the missions and goals of the ULM Library and the Computing Center with an eye toward (2) re-shaping the Library to a more collaborative, digital/information commons format, ULM's CIO Tom Hoover, Director of the Library Megan Lowe, and Director of Computing Chance Eppinette visited various academic libraries in south Louisiana. This presentation talks about what we saw and how we've translated that (or plan to) to the ULM Library via collaboration between the Library and Computing.

Room 324
Mission Critical: IL to the Rescue!
Dawn Kight and Maletta Payne (SUBR)

This session will focus on the collaboration between librarians and the Southern University Freshman Academy which strives to improve retention and student success by integrating Credo InfoLit modules into the freshman curriculum. With the integration of Information Literacy modules into Moodle, the campus' Learning Management System, students are tracked and assessed to provide assistance in areas where improvement is needed. Data from the first cohort in the Academy will be shared along with future goals of the program.

Room 326
SLIS Panel
Teri Gallaway (LOUIS)

Current SLIS students will participate in a panel discussion about issues in library and information science education and need for pre-professional job experiences.

Session Four

Thursday, September 13
3:15 - 4:00 PM

Room 322
Successes and Challenges of Implementing Open Educational Resources at UL
Ian Richardson (ULL)

An overview of the process to Integrate OER materials in the online MBA program and establishing the validity for wider implementation.

Room 324
Targeted Outreach: Slow and Steady Wins the Race
Rebecca Kelley (LSU)

In this session, Rebecca Kelley, mass communication librarian, will discuss how consistent outreach over a two-year period led to a rewarding partnership with the public relations faculty at LSU's Manship School of Mass Communication. She will highlight how this relationship building has revealed opportunities for more targeted research instruction within the public relations core courses.

Room 326
More with Less? Connecting LUC with LLA
Patricia Brown (NSULA), Sara Zimmerman (LOUIS), Jennifer Hamilton (ULL), Ellen Dawn Jenkins (State Library), Jaime Barrilleaux (LOUIS)

As resources for public services shrink, and social perceptions change, a good tactic for Louisiana librarianship might be to join forces. Some interest has been voiced in combining, or otherwise connecting, the LOUIS Users Conference and the LLA Annual Conference; there's already some overlap in attendance and content. Although LUC and LLA are now at opposite times of the year, pairing the two conferences might increase turnout and reduce cost. This panel is one in a series of recent discussions about collaboration among statewide academic library groups. Join the audience to talk about increasing our effectiveness at the state level.

Room 327
Past, Present and Future: Evolution of EBSCO Discovery Service
Eric Frierson (EBSCO)

In this session, we will take a look back at where EDS has come from, where it stands today, and where it is going. We will cover new features released this year and give you a peek into the long range plans we have for EDS and related products and innovations (Curriculum Builder, Launchpad - a mobile research utility, and more).

Session Five

Thursday, September 13
4:00 - 4:45 PM

Room 322
Make it "Werk": Challenges and Strategies in Instruction Scheduling
Brittany O'Neill and Allen LeBlanc (LSU)

Needs for information literacy instruction have increased and become more varied over the past several years, but the methods for managing those class requests have remained largely unchanged, inflexible, and time-consuming. This presentation will highlight the progress of instruction scheduling management at LSU and peer institutions and discuss strategies to make the process more efficient and valuable.

Room 324
Improve your Research Instruction with Credo
Lisa Hill (Credo Reference)

You have limited time with students to teach them about the research process, so how do you make the most impact under time and access restraints? Credo's features can make research instruction easier than ever. Credo embeds are an easy way to embed articles and entries onto your LMS or website, permalinks allow librarians and faculty to create custom collections on the fly, the Mind Map tool enables exploratory search and Topic Pages provide ideal content for LibGuides and subject guides. Join this session to learn more about these features, discover strategies for engaging faculty and discuss how to enable your research instruction with Credo.

Room 326
Usability Testing of Enterprise
Dave Comeaux and Kelly Blessinger (LSU)

This presentation will report on a usability study on LSU's implementation of Enterprise. 12 participants were recorded as they used the new catalog system to search for books and journal titles. Many issues were identified in this research process. Our presentation will describe the study's methodology, test scenarios and results. We will also share with you the "pain points" and shortcomings we discovered, and how we have made improvements to our system to help improve patrons' experience.

Room 327
Come Explore Three Major Collaborative Projects from Oxford University Press: University Press Scholarship Online, Oxford Research Encyclopedias, and Grove Art Online
Jenifer Maloney (Oxford)

At this session, representatives from Oxford University Press (OUP) will discuss three major collaborative projects from OUP: University Press Scholarship Online (UPSO), Oxford Research Encyclopedias (OREs), and Grove Art Online (GAO). This session will provide an overview of UPSO, a ground-breaking online library bringing works from the world's best university presses onto one easy-to-use, cross-searchable resource. UPSO offers easy access to over 27,000 scholarly works across the humanities, social sciences, sciences, medicine, and law. Also at this session, learn about the Oxford Research Encyclopedias, a major new digital resource from OUP, which has over 10,000 academics involved and partnerships with organizations such as the International Studies Association, National Association of Social Workers Press, and American Institute of Physics. Grove Art Online (GAO) is the foremost scholarly art encyclopedia, covering on all aspects of the visual arts. At this session, learn about Grove Art Online and the UpdateGAO project, a major, ongoing program the editors are embarking upon to reflect important recent scholarship, refresh articles, and guide the future of art history research.

Session Six

Friday, September 14
9:00 - 9:45 AM

Room 322
Examining Library Outreach & Resource Barriers
John Bourgeois (LSUHSC New Orleans)

In Fall 2017, when an LSUHSC-NO School of Public Health affiliate registered with the library for an account, researchers contacted the individual to determine if he or she would like to participate in monthly questionnaires throughout the semester. Participants were compensated $5 per questionnaire completed. These questionnaires examined what led patrons to register, what resources they used, and what difficulties they encountered. By gathering this information longitudinally, this study showed how individuals' use of library resources changed throughout the course of a semester.

Room 324
Inclusive Class Preparation for Academic Teaching Librarians
Johannah White (Xavier)

This session intends to provoke discussion about librarian bias and privilege and suggestions for creating a more inclusive classroom led by academic librarians

Room 326
Managing an IR Alone
Kayla Reed (LSU Law)

I will talk about my experience as an institutional repository manager. The presentation will include tips on how to manage an IR single-handedly while balancing other work responsibilities, inheriting an IR that had no documentation of policy or workflow and the process of creating policies, and managing a site redesign.

Room 327
BLUEcloud Analytics: So Much More than Reports
Adam Viator and Nate Berrett (SirsiDynix)

BLUEcloud Analytics is more than just a cloud-based reporting tool. It follows the BLUEcloud model of leverage an open, best-of-breed platform to fulfill all of your library's analytics needs. Now including Acquisitions and Serials data, BC Analytics combines ILS data with any type of 3rd-party data, such as COUNTER eResource usage, Google Analytics usage for Enterprise, and almost any type of data from almost any source. And for those busy staff without the to create new reports or dashboards, we offer a rich Reports Catalog for downloading SirsiDynix-created reports and dashboards.

Session Seven

Friday, September 14
10:00 - 10:45 AM

Room 322
Crises in Libraries: Management and Mitigation
Lindsey Reno (UNO) and Megan Lowe (ULM)

Librarians are no strangers to crises of all sorts. Drug overdoses, tornadoes, domestic violence, and riots have all touched libraries; these are not events that happen in other places. How can librarians, library staff, and library administration across the spectra of libraries – public and academic, school and special, law and medical – ensure and enhance the safety of their patrons and their spaces while preventing or mitigating crises? This panel will seek to explore the many types of crises faced by libraries today, as well as ways of mitigating and preventing such cries.

Room 324
Lost in the Stats
Elizabeth Sanders (Southeastern)

As part of my work as the FDLP Coordinator at Sims Memorial Library, I offer specialized reference and instruction services involving government information. A frequent area concerns finding statistics from government sources, particularly in support of a nursing community assessment project. In this session, I will share some of my lessons learned from these experiences not only with finding the statistics themselves but with helping students learn how to find, to evaluate, and to use the information.

Room 326
Understanding and Measuring the 2.5% Commitment to Create the Open Scholarly Commons
Emily Frank (LSU) and Jeanne Pavy (UNO)

The 2.5% Commitment, envisioned by David W. Lewis of IUPUI Libraries, proposes that academic libraries should commit 2.5% of their budgets to support the open infrastructure needed to create the open scholarly commons. In this presentation, librarians from LSU and UNO will look at definitions of what counts toward this and review how they undertook measuring their libraries' commitments. Related initiatives to drive openness will be shared, as will potential steps that could be collectively taken as the LOUIS consortium to move in this direction. The following discussion will engage others who are interested in understanding this approach, determining their library's commitment, and supporting openness in their institution.

Room 327
BLUEcloud & EBSCO: Eliminating the Gap in eResource Management and Discovery
Rick Branham (SirsiDynix)

BLUEcloud is designed as a best-of-breed open platform with a major goal to streamline the integration of digital and print content. Find out how recently-released and on-going development efforts will close the gap on our promise of end-to-end integration. We will review the new BLUEcloud eRM features and Discovery features for seamless interaction with the EBSCO Knowledge Base, ILS acquisitions, link resolver, and article discovery.

Session Eight

Friday, September 14
11:00 - 11:45 AM

Room 322
We're All in This Together! Cross Training and Job Rotation
Courtney Stortz, Gera J. Bridgewater, and Shanna Clevenger (Delgado)

As budget cuts have decreased the number of librarians at our campuses, we have focused on cross training and rotating to multiple locations to manage our libraries and better serve our patrons. During our interactive panel session, we will discuss advantages and disadvantages of job rotation and share our experiences as rotating librarians. Without collaboration from everyone involved, rotating would be extremely difficult!

Room 326
More Than a Pretty Interface: The Louisiana Digital Library as a Data Hub
Scott Ziegler (LSU)

The Louisiana Digital Library (LDL) is an online platform for libraries, museums, archives, and historical organizations across the state. The books, manuscripts, oral histories, maps, and photographs held in the LDL showcase the cultural resources of Louisiana. The metadata about these items is also a great asset. When explored in their entirety, the data held in the LDL is as valuable as the digital facsimiles. This talk will explore the LDL as a data hub, a place to gather and share the metadata of the participating institutions. Open data is a growing trend in archives and special collections, enabling new types of interactions with collection material. The metadata held in LDL, treated as open data, can offer a new way of interacting with the treasures of our state. We will contextualize the field of open data in historical institutions, and explore uses for downloaded metadata from the LDL.

Room 327
Maintaining Your Enterprise and EDS Connection
Lisa Jones (EBSCO)

Description coming soon!

Session Nine

Friday, September 14
12:45 - 1:30 PM

Room 322
Thinking About The Unthinkable
Travis Williams (LSU Law), Inga Comardelle (LSU), Dawn Kight (SUBR), and Abbie Landry (NSULA)

Would you know what to do if your library experienced a disaster? Does your library have a disaster plan and are you familiar with your role in it? Have you ever considered what you would do in the event of a burst water pipe, a fire, or an active shooter? A panel of library administrators will share their plans, experiences, and concerns in regards to these questions and more.

Room 324
Out of the Shadows: Highlighting Government Documents in Your Academic Library
Hayley Johnson (LSU)

Government documents: oft-mentioned, but never fully integrated into the academic curriculum. Generally, this is due to misperceptions of what government documents are, as well as the seemingly overabundance of government information available to users. This session will dispel myths connected to government documents such as difficulty, lack of scholarly content, and their general otherness. Johnson will also give examples of how to more fully integrate government documents into the academic landscape, including the use of government scholarly and peer-reviewed sources for student research.

Room 326
Loading eBook Records
Lisa Stigall and Jaime Barrilleaux (LOUIS)

This session will discuss best practices for eBook record loads.

Room 327
Tech Tools for Writing
Mike Waugh (LOUIS)

This session will be an overview of free or nearly free software and tools that enable writing, editing, brainstorming and note-taking, alone and collaboratively. Plain text writing software such as Sublime Text are not just for coders, as they have features that can assist all types of writing. Markdown is a markup language that allows writers to quickly format simple documents, and in conjunction with Pandoc, can be used to generate professional looking documents in multiple formats. Git, GitHub and Google provide version control and allow multiple writers to work on documents simultaneously. Organizing thoughts visually can be accomplished with mind mapping software, Freemind, and Trello.

Session Ten

Friday, September 14
1:45 - 2:30 PM

Room 322
Are You (Emotionally) Smarter Than a 5th Grader?
Megan Lowe (ULM)

When we discuss attracting talented individuals to the profession, we focus on discussing both the hard skills (e.g., technological competence) and the soft skills (e.g., the ability to respond to patrons appropriately in reference interviews). A component of soft skills that bears a closer examination, especially during times of stress and flux (as we often face in the state), is emotional intelligence, or EI or EQ. This presentation will define EQ; its status and role in the profession; its importance to management and leadership; and how we can promote and facilitate EQ within our institutions and the profession at large.

Room 324
“It’s the Remix to your Research”: Utilizing Librarian-Led Research to Teach Information Literacy
Sarah Simms (LSU)

This session will focus on how you can use your own research and interests while teaching information literacy, both in the classroom and beyond. Simms has created a series of drop-in Research Workshops for LSU students that focus on three main research concepts: defining the topic, searching for information, and going digital with research. At the heart of each of these research workshops, Simms used her own research as a jumping off point for student learning and discussion. This session is great for anyone interested in how to bring their own interests into the classroom, as well as how to design and implement research workshops for both undergraduate and graduate students.

Room 326
WOLF-LOR: Lessons Learned Developing a Low-cost Learning Objects Repository
Elizabeth Kelly, G. Michael Truran, Lucy Rosenblum, and Jim Hobbs (Loyola)

In 2017, librarians at Loyola University New Orleans were tasked with creating a learning objects repository for librarian liaisons to share their syllabi, lesson plans, instructional videos, and other learning objects. This presentation will include an overview of learning object repositories, how Loyola selected a platform, setup and internal training, and assessment.

Room 327
Library Website Lightning Talk
Jaime Barrilleaux (LOUIS), Sarah Dauterive (Fletcher), Rusty Tryon (Louisiana College)

Why Your Library Website Matters A user's experience with your library website can determine if you gain frequent users, repeatedly frustrate them, or just lose them altogether. It is therefore vital that the library's website make a great impression on students and faculty at your campus. It can sometimes be hard to balance the amount of information you need to share with your institution's policies and procedures, however. This session will briefly discuss some industry standards and best practices that help ensure a positive user experience, some elements that no library website should be without, and some tools you can use to work within your institution's parameters while maintaining some autonomy. This session will also highlight library website redesign projects from Louisiana College and Fletcher Technical Community College. Louisiana College In the spring of 2017, the Louisiana College library began the process of a complete redesign of its website. Using LibGuides CMS, and with much assistance from LOUIS, the library's website was transformed to be more streamlined, user-friendly, and aesthetically pleasing, while also complying with institutional style and branding guidelines. Fletcher Technical Community College In fall 2017, Fletcher Technical Community College began a website redesign. In this session, hear how they got started, where they are now, and what tips they have for anyone thinking about going through the same process.


View the preliminary agenda.